Shipping policy
π¦ Shipping Policy
Last updated: August 7, 2025
At Aura De Luxe, we are committed to delivering your orders promptly and securely. Each item is carefully packaged to ensure it arrives in perfect condition. β¨
β±οΈ Processing Time:
Orders are typically processed within 1β3 business days. During high-demand periods or sales, processing may take up to 5 business days.
π Shipping Methods & Delivery Times:
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Standard Shipping: 5β10 business days
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Express Shipping: 2β5 business days
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International Shipping: 10β20 business days π (may vary by destination)
π° Shipping Costs:
Shipping costs are calculated at checkout based on your location and selected shipping method. Free standard shipping may be available for orders over a certain amount β check our promotions for details.
π Order Tracking:
Once your order is shipped, you will receive a tracking number via email to monitor its delivery progress.
β οΈ Lost or Damaged Packages:
If your package is lost or arrives damaged, please contact us within 7 days of delivery. We will work with you to resolve the issue β whether thatβs a replacement, refund, or store credit.
π Customs & Duties (International Orders):
International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer and are not included in our shipping costs.
β Questions?
For any questions regarding your order or shipping, reach out to support@auradeluxe.com and our team will assist you promptly. π